30-Day Money-Back Guarantee & Refund Policy
Official Guarantee Terms for PDFCore Studio (Chrome Extension & Web Application: https://pdfcorestudio.com). Last updated: August 2026.
1. Eligibility & Refund Window
You are eligible for a 100% refund if your request meets the following simple criteria:
- 30-Day Window: Your refund request is submitted within 30 calendar days of your original purchase date.
- Applies to All Paid Plans: Valid for Studio Pro Pass ($9.99) and Team & Enterprise Licenses ($29).
- No Usage Quotas Required: Even if you processed documents or converted files during your test period, your guarantee remains 100% valid.
2. How to Request a Full Refund (3 Simple Steps)
Step 2: Provide Order Email
Include your purchase email or license key (`PDFCORE-PRO-XXXX`).
Step 3: Instant Refund
Our team approves and processes your 100% refund within 24 hours.
3. Payment Processor Refund Delivery
Refunds are credited directly back to the original payment method used during checkout (Stripe credit/debit card or PayPal account):
- Credit / Debit Cards (Stripe): Reflected on your bank statement within 2โ5 business days.
- PayPal Balance / Linked Account: Reflected within 1โ2 business days.
4. License Key Deactivation
Upon issuing a refund, the associated Pro or Team license key (`PDFCORE-PRO-` or `PDFCORE-TEAM-`) will be deactivated in our server database. Your Chrome Extension and web app interface will seamlessly transition back to the Free Starter plan.
5. Contact Customer Support
Have questions about a recent purchase or need help with key activation? Our dedicated support team is available 7 days a week:
๐ Contact Portal: https://pdfcorestudio.com/contact.html
๐ฉ Direct Email: support@pdfcorestudio.com